Patient Services Representative
Waco Primary Care Waco Primary Care Woodway, TX Woodway, TX Full-time Full-time $15 - $18 an hour $15 - $18 an hour 3 days ago 3 days ago 3 days ago About Us With over 20 years in practice serving the community of Waco, Texas, Karl Trippe, MD, is a trusted family physician.
He welcomes patients to his private practice, Waco Primary Care, which is one of the few remaining independent practices in the city.
Dr.
Trippe and his staff know every single patient and their family members and are known for providing personalized care.
Patients of Dr.
Trippe can expect integrative wellness care with a holistic approach so that they can improve their overall health and wellbeing.
We are looking for a Patient Services Representative to join our team! SUMMARY Greets, instructs and directs patients and visitors; Check in/out patients efficiently and smoothly in a professional manner.
Provide excellent customer service to both patients and co-workers to promote patient retention.
ESSENTIAL DUTIES ANDRESPONSIBILITIES Greet patients and visitors in a prompt, courteous and helpful manner.
Check in patients, verifies all demographic and insurance information with patient at time of check-in and update patient account if needed.
Assist new patients in completing all necessary paperwork Direct patients to update new insurance charges or to make financial agreements Schedule patient visits and communicate with clinical staff regarding patient scheduling (i.
e.
late arrivals, cancelled appointments, etc.
) Schedule patients return appointments.
Verify patient's insurance.
Answer phones to respond to inquiries made by patients, vendors, insurance companies, and other medical facilities.
Screen and route patient calls to other departments efficiently, ensuring accurate registration and scheduling in the database.
Participate when necessary with other staff members to seek account resolution.
Completes all daily activity reports at end of scheduled shift.
Participates in educational and developmental activities.
Maintain patient flow Follow HIPAA guidelines.
Other duties as required EXPERIENCE 1
years in a Medical Office Experience 1
year of Front Desk Experience 1
year of Athena EMR Experience (Preferred)
Qualifications:
Proactive mindset and outgoing personality Exceptional phone manner Ability to apply knowledge of office procedures and carry out tasks accordingly Be a self-starter with attention to detail Must be flexible, organized, and function well under pressure EDUCATION High school diploma or GED Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Medical specialties:
Primary Care Schedule:
Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
Medical office:
1 year (Required) Front desk:
1 year (Required) Athena EMR:
1 year (Preferred) Ability to Commute:
Woodway, TX 76712 (Required) Ability to Relocate:
Woodway, TX 76712:
Relocate before starting work (Required) Work Location:
In person Greet patients and visitors in a prompt, courteous and helpful manner.
Check in patients, verifies all demographic and insurance information with patient at time of check-in and update patient account if needed.
Assist new patients in completing all necessary paperwork Direct patients to update new insurance charges or to make financial agreements Schedule patient visits and communicate with clinical staff regarding patient scheduling (i.
e.
late arrivals, cancelled appointments, etc.
) Schedule patients return appointments.
Verify patient's insurance.
Answer phones to respond to inquiries made by patients, vendors, insurance companies, and other medical facilities.
Screen and route patient calls to other departments efficiently, ensuring accurate registration and scheduling in the database.
Participate when necessary with other staff members to seek account resolution.
Completes all daily activity reports at end of scheduled shift.
Participates in educational and developmental activities.
Maintain patient flow Follow HIPAA guidelines.
Other duties as required 1
years in a Medical Office Experience 1
year of Front Desk Experience 1
year of Athena EMR Experience (Preferred) Proactive mindset and outgoing personality Exceptional phone manner Ability to apply knowledge of office procedures and carry out tasks accordingly Be a self-starter with attention to detail Must be flexible, organized, and function well under pressure High school diploma or GED 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Primary Care Day shift Monday to Friday High school or equivalent (Required) Medical office:
1 year (Required) Front desk:
1 year (Required) Athena EMR:
1 year (Preferred) Woodway, TX 76712 (Required) Woodway, TX 76712:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
He welcomes patients to his private practice, Waco Primary Care, which is one of the few remaining independent practices in the city.
Dr.
Trippe and his staff know every single patient and their family members and are known for providing personalized care.
Patients of Dr.
Trippe can expect integrative wellness care with a holistic approach so that they can improve their overall health and wellbeing.
We are looking for a Patient Services Representative to join our team! SUMMARY Greets, instructs and directs patients and visitors; Check in/out patients efficiently and smoothly in a professional manner.
Provide excellent customer service to both patients and co-workers to promote patient retention.
ESSENTIAL DUTIES ANDRESPONSIBILITIES Greet patients and visitors in a prompt, courteous and helpful manner.
Check in patients, verifies all demographic and insurance information with patient at time of check-in and update patient account if needed.
Assist new patients in completing all necessary paperwork Direct patients to update new insurance charges or to make financial agreements Schedule patient visits and communicate with clinical staff regarding patient scheduling (i.
e.
late arrivals, cancelled appointments, etc.
) Schedule patients return appointments.
Verify patient's insurance.
Answer phones to respond to inquiries made by patients, vendors, insurance companies, and other medical facilities.
Screen and route patient calls to other departments efficiently, ensuring accurate registration and scheduling in the database.
Participate when necessary with other staff members to seek account resolution.
Completes all daily activity reports at end of scheduled shift.
Participates in educational and developmental activities.
Maintain patient flow Follow HIPAA guidelines.
Other duties as required EXPERIENCE 1
years in a Medical Office Experience 1
year of Front Desk Experience 1
year of Athena EMR Experience (Preferred)
Qualifications:
Proactive mindset and outgoing personality Exceptional phone manner Ability to apply knowledge of office procedures and carry out tasks accordingly Be a self-starter with attention to detail Must be flexible, organized, and function well under pressure EDUCATION High school diploma or GED Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Medical specialties:
Primary Care Schedule:
Day shift Monday to Friday Education:
High school or equivalent (Required)
Experience:
Medical office:
1 year (Required) Front desk:
1 year (Required) Athena EMR:
1 year (Preferred) Ability to Commute:
Woodway, TX 76712 (Required) Ability to Relocate:
Woodway, TX 76712:
Relocate before starting work (Required) Work Location:
In person Greet patients and visitors in a prompt, courteous and helpful manner.
Check in patients, verifies all demographic and insurance information with patient at time of check-in and update patient account if needed.
Assist new patients in completing all necessary paperwork Direct patients to update new insurance charges or to make financial agreements Schedule patient visits and communicate with clinical staff regarding patient scheduling (i.
e.
late arrivals, cancelled appointments, etc.
) Schedule patients return appointments.
Verify patient's insurance.
Answer phones to respond to inquiries made by patients, vendors, insurance companies, and other medical facilities.
Screen and route patient calls to other departments efficiently, ensuring accurate registration and scheduling in the database.
Participate when necessary with other staff members to seek account resolution.
Completes all daily activity reports at end of scheduled shift.
Participates in educational and developmental activities.
Maintain patient flow Follow HIPAA guidelines.
Other duties as required 1
years in a Medical Office Experience 1
year of Front Desk Experience 1
year of Athena EMR Experience (Preferred) Proactive mindset and outgoing personality Exceptional phone manner Ability to apply knowledge of office procedures and carry out tasks accordingly Be a self-starter with attention to detail Must be flexible, organized, and function well under pressure High school diploma or GED 401(k) 401(k) matching Dental insurance Health insurance Life insurance Vision insurance Primary Care Day shift Monday to Friday High school or equivalent (Required) Medical office:
1 year (Required) Front desk:
1 year (Required) Athena EMR:
1 year (Preferred) Woodway, TX 76712 (Required) Woodway, TX 76712:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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